Title: Website sign-ins · Help · Steerbay
URL: https://www.steerbay.com/en/docs/logins/
Language: English (Česky: https://www.steerbay.com/cs/docs/logins/)
Summary: How to give the agent access to a service that needs a sign-in, and how to remove it again.

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# Website sign-ins

How to give the agent access to a service that needs a sign-in, and how to remove it again.

## Two separate sign-ins

Signing in to the app identifies your account and your work. Signing in to a website in the agent's browser decides what the agent can open there. Signing in to the app with Google therefore does not connect your mailbox by itself. And a sign-in in your personal browser does not carry over to the agent's browser.

## Signing in to a service

1. Check that you are signed in to the app with the right account.
2. Open the agent's browser in the live view and go to the service's sign-in page.
3. Enter the username, password and any verification code directly on the service's page, never in the chat.
4. Give a small read-only task and check that the agent really reaches the service. A saved sign-in does not guarantee access to every account with the same provider.

## Expiry and removing access

A website may sign you out later or ask for fresh verification; sign in again, and do not paste a password into the conversation. To remove access, sign out in the agent's browser and, where needed, end the session in the service's settings as well. Pause schedules that depend on the access before you remove it. Deleting a conversation does not sign you out of a website. If you pasted a password into the chat by mistake, change it with the service.

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