Title: Trust and your data · Steerbay
URL: https://www.steerbay.com/en/trust/
Language: English (Česky: https://www.steerbay.com/cs/duvera/; x-default: https://www.steerbay.com/cs/duvera/)
Summary: What happens to your data in Steerbay, how the agent is kept in check, who runs the service and which providers help. In plain words, with links to the full documents.

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Trust

# Before you hand over real work.

What happens to your data, how the agent is kept in check and who stands behind Steerbay, without the legal language. The privacy policy and the terms are the binding texts; this page explains them.

Your data

## What happens to your data.

Steerbay receives the messages, files and information a task needs. The work is stored in the cloud, not only on your device, which is why it keeps going while your device is off.

- **What is stored**: Your account, your conversations and files (requests, answers, attachments and the results), and the saved sign-ins of the agent’s browser.
- **Who reads your requests**: The provider of the AI model you use processes the request and the context it needs. Website tasks also talk to the websites the agent works on.
- **What stays separate**: Each account has its own conversations and files. Website sign-ins stay with the account where they were made. Planets keep each workspace’s context, files and conversations apart.
- **Signing in**: Signing in with Google or GitHub gives us basic identity details, such as name, email and avatar. On its own it does not give Steerbay access to your Gmail, Google Drive or private GitHub repositories.
- **Payments**: You enter your card with Stripe. Steerbay receives payment and subscription identifiers, their status and billing details, not your full card details.
- **Selling data**: We do not sell personal data, and booking a call does not sign you up for marketing.

### What we do not promise

Ordinary cloud service does not mean all data stays on one server or in one country. For a personal AI subscription we do not promise zero retention or exclusion from model training, and this website claims no certification. For sensitive company work, have the conditions confirmed in advance.

[Privacy and data guide](https://www.steerbay.com/en/docs/privacy/)

Control

## The agent works. You decide where it stops.

A request lets the agent take the ordinary steps within its scope; it does not ask before every click. For the important steps you set the stopping point, and you can follow the work at any time.

### You set the stopping point

Drafting an email is not sending it, preparing an order is not paying, and saving a form is not submitting it. Tell the agent where to stop; you can always make the final confirmation yourself.

### You can watch

Website tasks run in a managed cloud browser you can follow in a live view. The progress shows what the agent is working on.

### You can step in

When the agent asks for more information or a confirmation, you answer in the same thread. Passwords and codes go on the service’s own sign-in page, never into the chat.

### You can take access back

Sign out in the agent’s browser to remove its access to a website. You can pause, resume or remove a schedule. Deleting a conversation does not sign you out of a website.

An example request with a stopping point

> Prepare the order, but do not confirm or pay. Show me the exact variant, quantity, seller, total including delivery and any recurring charges. Wait for my explicit decision on this order.

If the price or content changes, ask for a fresh review rather than reusing an earlier approval. In the company workspace a person reviews the results, and the work history stays available for audit. [Where the agent should stop](https://www.steerbay.com/en/docs/requests/#boundaries)

This website

## What this website keeps about you.

Little, and only for a reason. You can change your privacy choice at any time from the footer of every page.

[Privacy settings](https://www.steerbay.com/en/legal/cookies/#choices) [Cookies and storage](https://www.steerbay.com/en/legal/cookies/)

- No advertising cookies, analytics tracking or advertising pixels. Fonts are hosted here. The video on the product page loads from YouTube only when you press play.
- One necessary record in your browser remembers your privacy choice for 180 days. It is not a cross-site tracking identifier.
- AI-help history is saved in your browser only if you allow it: at most 20 exchanges per language, removed once 30 days have passed since the last save. Without permission the conversation lasts only on the open page.
- Questions to the AI help pass through our server to Anthropic, together with the public guides. The help cannot see your account or work files, and we do not keep these conversations in a database of our own.
- Abuse limits use a one-way fingerprint of your connection’s address, deleted within a day.
- If you book a call, we store the details from the form so we can reply.

Operator

## Who runs Steerbay.

Steerbay is the service name of a named operator. You can check the record in the public register yourself.

- **Operator**: Ladislav Hájek
- **Legal form**: Sole trader registered in the Czech Trade Register
- **Business ID (IČO)**: 74349155
- **VAT ID (DIČ)**: CZ8501231156
- **Registered address**: Zlatnická 247, 250 73 Jenštejn, Czech Republic
- **Public record**: [Check it in the ARES register](https://ares.gov.cz/ekonomicke-subjekty/res/74349155)
- **Contact**: [support@steerbay.com](mailto:support@steerbay.com)

### When to write to us

Use this address for account help, billing questions, complaints, withdrawal from the contract and personal-data requests. Include your account email where relevant.

Never send passwords, sign-in codes or full payment-card details.

[Operator and contact](https://www.steerbay.com/en/legal/contact/)

Service providers

## Who helps us run the service.

Steerbay is built on named providers. Each name links to that provider’s own privacy policy.

| Provider | What we use it for |
| --- | --- |
| [WorkOS](https://workos.com/legal/privacy-policy) | Sign-in and secure credentials |
| [Stripe](https://stripe.com/privacy) | Payments, subscriptions and payment-fraud prevention |
| [Vercel](https://vercel.com/legal/privacy-policy) | Website, APIs and operational logs |
| [Supabase](https://supabase.com/privacy) | Database, files and call enquiries |
| [Hetzner](https://www.hetzner.com/legal/privacy-policy/) | Agent computing environments and working files |
| [Browserbase](https://www.browserbase.com/privacy-policy) | Cloud browsers, signed-in sessions and diagnostics |
| [Anthropic](https://privacy.claude.com/) | Steerbay AI, website AI help and connected Claude |
| [OpenAI](https://openai.com/policies/privacy-policy/) | ChatGPT/Codex connected by you |

The list describes services by feature; it does not mean every provider receives all your data. OpenAI is listed for the ChatGPT you connect yourself.

Some providers may process data outside the European Economic Area, with an adequacy decision or appropriate safeguards such as standard contractual clauses. Ask us which safeguards apply to your use.

AI models

## Which AI reads your requests.

You choose one of two routes. Either way, the model works in the same working environment.

### Steerbay AI

Claude by Anthropic, on every plan.

Nothing to connect. Your requests, the relevant context, files and tool results may be sent to Anthropic to produce the result.

### Your own subscription

Connect ChatGPT or Claude.

OpenAI or Anthropic then processes the requests under its own terms and your account settings. Retention and model-training rules vary by product.

[The models and their results](https://www.steerbay.com/en/models/)

For companies

## A server for one company.

We set up a dedicated server for a company that it shares with no one else. It starts with a call, on which we agree the setup, the scope and the price.

> A company’s data stays on its server; only what the company approves goes out.

The rule of company servers

### What leaves the server today

- Requests to the AI model (Claude or OpenAI), with the context they need. Which model the server uses, and what it may see, is agreed on the call.
- A browser task’s traffic to the website the agent works on.

Data and backup locations, encryption, access and permitted providers are agreed before launch. Local processing on hardware in Czechia is planned; it is not offered yet.

[For companies](https://www.steerbay.com/en/companies/#security) [Company server guide](https://www.steerbay.com/en/docs/private-deployment/#server)

Your rights

## Your rights, and how to use them.

Subject to the conditions the law sets, you can ask for:

- **Access**: Ask which of your personal data we process.
- **Correction**: Have inaccurate data corrected.
- **Erasure**: Ask us to delete your data and account.
- **Restriction**: Limit how we process your data.
- **Portability**: Ask for an export of your data.
- **Objection**: Object to processing based on our legitimate interests.

### How to use them

1. Write to [support@steerbay.com](mailto:support@steerbay.com) with what you are asking for, and include your account email.
2. We may need to verify your identity; the check will be proportionate.
3. We answer without undue delay, normally within one month, and normally free of charge. If the law allows up to two more months, we tell you why within the first month.

Withdraw consent to saved AI-help history at any time in Privacy settings. Cancelling a subscription does not delete your account; ask for deletion separately. Deleting in the app is not an instant deletion across every system, and backups can clear later.

You can complain to the Czech data protection authority, [ÚOOÚ](https://uoou.gov.cz/), or your local supervisory authority.

Full documents

## Read the full documents.

Effective 12 October 2026.

- **[Privacy policy](https://www.steerbay.com/en/legal/privacy/)**
  What Steerbay processes when you sign in, ask an agent to work, or contact us.
- **[Cookies and storage](https://www.steerbay.com/en/legal/cookies/)**
  What the website and app remember, and how to choose whether AI-help history is saved.
- **[Terms of service](https://www.steerbay.com/en/legal/terms/)**
  The terms for using Steerbay and its monthly plans.
- **[Operator and contact](https://www.steerbay.com/en/legal/contact/)**
  The business behind Steerbay and how to reach us.

A question this page does not answer? Write to [support@steerbay.com](mailto:support@steerbay.com) or ask the AI help.

[Open the app](https://app.steerbay.com/)